FAQ

No. If tickets are purchased by telephone, it will be billed directly to the customer’s credit card account used.

No. The Box Office does not sell tickets over the telephone. You can purchase your tickets at the Box Office in person one hour prior to any performance.

The Box Office opens one hour prior to a scheduled performance.

Tickets purchased with a credit card or check can easily be replaced by going back to the point of purchase.

You can also come to the Box Office one hour before the show, with photo ID of the person who purchased the tickets.

There are no refunds on ticket purchases.

The availability of Student or Senior Discounts Tickets are decided by the production company and the policy varies from show to show. Please check the show page for more information.

This website has the most up-to-date show listings.

Online: Visa, MasterCard, and American Express

Box Office:  Visa, MasterCard, and American Express, cash

Will Call tickets are typically available at the Box Office one hour prior to curtain time. Please have your confirmation number or the credit card used for the purchase and identification ready.

To purchase group tickets (typically 10+ depending on show), contact us HERE. They will be happy to assist you in purchasing tickets for your group.

The Cultural Center at the Opera House (Opera House) does not support the unauthorized reselling of tickets at a price above printed face value. The state of Maryland bars the resale of tickets above face value. If you have purchased tickets from an unauthorized ticket dealer and arrive at the theatre unknowingly with a fraudulent ticket, or you arrive at your seat to find someone has been sold the exact same seat, the Opera House cannot honor, refund or exchange those tickets.

The Opera House is committed to providing a safe, secure, and enjoyable environment for our guests, staff, and performers during all performances and events. It reserves the right to confiscate prohibited items and/or those that are in breach of building policies or those that pose danger or disruption to the performance or other guests.  Anyone in need of assistance during an event should inform one of the Opera House’s staff members or volunteers who will provide the appropriate assistance.

Concessions are available in the lobby areas but are not allowed in the theatre.

There is no specific dress code for attending shows at the Opera House. Guests are encouraged to wear casual attire or what is appropriate for the show they are attending.

On street parking is available.  Please check out the Parking & Directions page.

There are many restaurants in the immediate area. Click HERE for more information.

As a general rule and for theatrical events, for the safety of the cast members, stage crew and the enjoyment of other guests, absolutely no photography or recording devices or any kind are permitted – this policy is strictly enforced. However, for some concerts, the Artist may make exception to non flash photography, please check for specific shows.

For theatrical events and performances standing is not allowed – this policy is strictly enforced. For concerts, depending on the nature of the performance there may be occasions when guests are standing.

Some shows may have merchandise available for sale prior to and at the conclusion of each performance.

Some events are not appropriate for children.  We welcome children under the age of 3 for family entertainment.  All patrons, regardless of age, must have a ticket to enter the theatre.  Parental discretion is advised for all events.  Any person disrupting a performance or inhibiting the enjoyment of an event for patrons may be removed from the theatre without refund.

For most theatrical performances a Playbill is distributed to each patron free of charge.

Click HERE for a seating chart.

The doors typically open 45 minutes before the scheduled performance time.

Please arrive early! Latecomers will be seated at the discretion of the management or artist management.

Give the gift of entertainment! Gift Certificates are redeemable in advance for a variety of shows. Click HERE to purchase.

Questions? Contact Us Today

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